NOTE: Photographers must provide list of expected clients prior to appointment Q: How can I book? A: You are able to complete the booking process by visiting our Photographers booking page.
Q: What is the booking process like? After you pick the time(s)/date(s) through our system you will be prompted to fill out your information as well as pay through PayPal. You'll receive a confirmation email and that's it! Please note that prior to the appointment we will need a list of expected clients.
Q: How much time am I given for setup? A: You are able to arrive onsite up to 30min prior to your time slots. 10 minutes is reserved for checking in with us on property, 20 minutes is reserved for you to set up the perfect spot to shoot.
Q: Do I need to check in with anyone when I arrive? A: An employee on site will check you in. Photographers MUST provide a list of all clients (first and last name) prior to their appointment. (Email prior to appointment or a hard copy must be given to the employees on site at the time of appointment). A staff member will assist you in your choice of which field you will be stationed in, so our employees will be able to direct your clients to your specific location.
Q: What if I forget my Expected Client List? A: Absolutely NO photographer will be allowed to photograph without having given this information to Lebanon Christmas Tree Farm. Access to Lebanon Christmas Tree farm will be controlled and limited to photographers and their clients, thus no clients will be permitted access on property unless they are on the list provided by you. You can email your list of expected clients prior to your appointment or submit a hard copy list at check in.
Q: Is there parking on site? A: Yes. Each Photographer will choose which field they would like to shoot in. Each field is numbered. Families will be able to park in a designated area of the appropriate field in which the photographer is shooting at. This helps the families locate the photographer and makes for a smooth session.
Q: May I visit the Farm unannounced or just to look around prior to booking? A: No. Access to Lebanon Christmas Tree Farm prior to selling season will be controlled and limited to booked photographers and their clients to provide everyone with the best experience possible. As an alternative, please feel free to email us at email@example.com in order to set up a Promotional Session or come visit us for our Open House.
Q: What if my photo session(s) goes over in time? A: The photographer needs to plan accordingly to leave on time. If the photographer is more than 15min past their scheduled time then additional fees WILL APPLY.
Q: Can I have another photographer with me to help me with props or taking pictures? A: Each session is reserved for one photographer only, however, if you need assistance with props or an assistant email us prior to and we will do our best to accommodate you.
Q: Are there restrooms for my clients? A: There is an outdoor Porter Potty.
Q: May I bring my pets? A: Yes, however all pets must be picked up after as well as leashed at all times.
Q: Can we book any time slots outside of those listed? A: Please email us for any special request.
Q: May we schedule a photo shoot during Christmas Tree season? A: Booking is only between August 1-November 21. We do not allow photographers on our farm during the WEEKENDS of selling season. However, photographers are able to schedule sessions during the WEEK (Monday-Thursday) of selling season.
Q: Can I book a Promotional shoot without having a regular 4hr+ shoot? A: No, Promotional shoots must be purchased as an add-on to a regular shoot. The date and time of the promotional shoot is scheduled separately from the regular shoot via email.
Q: May I reschedule my photo shoot? A: Rescheduling is not allowed. Reservations are strictly limited to facilitate the best experience possible, therefore if an appointment must be rescheduled you will need to contact us in order to book a new day at full price. It is imperative to make sure you choose the correct dates upon booking your reservations.
Q: What if I do not show up for my shoot? A: Unfortunately, a no show takes the spot of another potential photographer who could have booked with us. Therefore, a no show will not be refunded. The photographer must schedule and pay for a new date/time if they would like to rebook with us.
Q: What if it rains? A: If inclement weather is reported 24hrs before your time slot then the photographer will be able to contact us in order to reschedule to a day that works for both the farm as well as the photographer at no extra charge.
Q: How many photographers will be on the farm when I am? A: We only book a select number of photographers during the same time slot. By limiting the number of photographers we are able to offer a greater experience to each photographer.
Q: Will I have enough room to shoot? A: Our farm is 25 acres of Christmas Trees. Therefore, there will be plenty of room for each photographer to find the picture perfect spot.
Q: What do I need to do in order to get in touch with someone on the farm while I am on site? A: There will be an attendant on site who you can contact or please call us at 843.688.5088.
Q: Can I bring props for my sessions? How big? A: Props are more than welcome on our farm. We have had clients bring china cabinets, wooden stands, all the way to couches. If the prop is the size of a car or bigger, the photographer must inform Lebanon Christmas Tree Farm prior to photo shoot. Lebanon Christmas Tree Farm will not be held liable or responsible for broken or lost items/props on LCTF property.
For questions not addressed above please email us at firstname.lastname@example.org Questions will not be answered via text. Please call or email only. For faster response please email us! 📧